Gerard Smith

Product Experience Executive

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What I do at Firefish

As part of the Product Experience team, I test new features of our CRM and integrations with 3rd party software providers. Working with our Developers, I help to ensure the features work technically and feel great to use. I also offer 2nd line support to our Customer team by investigating issues and finding solutions for them.

Why I enjoy working at Firefish

There is always a positive and productive atmosphere which is really great to be a part of. Being able to work from anywhere is so handy too.

Did you know...

I like to spend time with my friends and family. Outside of that, if I’m not walking my dog, then I’m usually playing music, games or watching films.