As a Data Migration Technical Expert (as you'll be known here!) you'll own complex CRM data migrations from start to finish, using your technical expertise to deliver accurate, efficient migrations while continually improving our tools, processes and automation.

You'll find this role exciting if:

• You enjoy owning complex technical projects and seeing the direct impact your work has on customer success
• You love solving data challenges, building efficient migration processes and delivering high-quality outcomes under tight timescales
• You're motivated by improving the way things work, whether that's through automation, smarter tooling or AI-assisted workflows
• You enjoy collaborating with colleagues across Product and Revenue teams to deliver a seamless onboarding experience
• You like working in a fast-paced environment where no two migration projects are exactly the same

We'll be excited about you if:

• You've successfully delivered multiple end-to-end CRM or SaaS data migration projects and are comfortable managing competing priorities
• You have strong SQL and SSIS experience and can confidently troubleshoot complex data issues
• You use AI tools such as ChatGPT, Claude or Copilot to accelerate technical problem-solving, scripting and documentation while applying appropriate quality controls
• You combine excellent attention to detail with strong communication skills and can explain technical concepts clearly to non-technical audiences
• You're proactive, organised and take ownership of delivering accurate, secure and reliable migration outcomes

And you'll get bonus points for:

• Experience with C# or developing internal tools to improve automation and migration efficiency.
• Knowledge of GDPR and data protection principles, particularly when handling sensitive customer data.
• Previous experience working within a SaaS software business, particularly in customer onboarding, implementation or data migration.

We appreciate that to have a good life at work you need to have a good life outside of work too! So, for this role we offer:

• A basic salary of £49k- £65k per annum
• Remote-first working & flexible hours: adjust your schedule to fit around your out-of-work commitments (as long as you're available for our core hours!)
• 25 days holiday (plus 8 public holidays)
• Medical cashback for optical, dental, therapy treatments and consultations up to £1170 per year for you, and additional allowance for dependent children
• Private healthcare, GP service, healthclub discounts, retail discounts and cashback
• 24/7 mental health support line, face-to-face CBT sessions, and in-house mental health first aider
• Structured career development programmes and in-house coaches

You’ll use your expertise in change management and deep understanding of the recruitment industry to guide and influence customers to adopt best practices, allowing them to maximise the value they gain from Firefish.

You'll find this role exciting if:

• You’re a strategic thinker with a passion for supporting others to achieve maximum results.
• You enjoy working with both internal and external stakeholders, acting as a trusted advisor and building strong relationships that drive retention and satisfaction.
• You love taking data and translating this into meaningful strategies, optimising processes, improving performance and embracing continuous improvement.

We’ll be excited about you if:

• You have at least 2 years of hands-on experience implementing RecTech or HR Tech solutions.
• You  have solid understanding of recruitment workflows, talent acquisition best practices, and the unique challenges recruitment agencies face in a fast-paced, competitive environment.
• You have experience of managing multiple projects simultaneously, with a proven ability to stay organised and meet deadlines.

We appreciate that to have a good life at work you need to have a good life outside of work too! So, for this role we offer:

• A basic salary of £33k- £38k per annum
• Remote-first working & flexible hours: adjust your schedule to fit around your out-of-work commitments (as long as you're available for our core hours!)
• 25 days holiday (plus 8 public holidays)
• Medical cashback for optical, dental, therapy treatments and consultations up to £1170 per year for you, and additional allowance for dependent children
• Private healthcare, GP service, healthclub discounts, retail discounts and cashback
• 24/7 mental health support line, face-to-face CBT sessions, and in-house mental health first aider
• Structured career development programmes and in-house coaches